Food products: Warsaw — Prague

• Agricultural products
• CHED

Handling

Watermelon seeds without a CHED certificate

We obtained the certificate through a broker in Germany.

Result: No delay at the border

• Food products
• Damage

Handling

A honey shipment that lost 20% of its volume

We saved the remaining cargo and resolved the customs issues related to the missing weight.

Result: 80% of the shipment saved

• Agricultural products
• Documents

Handling

Agricultural products: Warsaw — Prague

Document discrepancies found during inspection at the hub.

• Air cargo
• IATA

Air Freight

Cargo packaged in a way that did not meet IATA requirements

We repackaged the shipment right at the terminal

Result: Solved in 5 hours

• Air cargo
• Peak season

Air Freight

Peak season: space booked in advance

We secured capacity through Prime.BSA in December.

Result: The cargo departed as planned, without a seasonal rate increase

• Documents
• T1 transit

Road Freight

Missing documents for T1 transit

We pulled the paperwork together the day before the scheduled departure.

Result: T1 opened the same day — cargo departed on the same run

• T1 transit
• Warehouse

Road Freight

Route change: Dnipro, not Kyiv

We arranged internal transit directly from the bonded warehouse in Chaiky.

Result: Internal transit without involving another carrier

• Dangerous goods
• Labeling

LCL

Dangerous goods labeling mismatch

We got the DG paperwork approved for ocean freight.

Result: Corrected and re-approved for shipment